Terms and Conditions for The Ganga Tour
Effective Date: October 30, 2025
Welcome to The Ganga Tour (the “Website” or “Site”), accessible at https://thegangatour.com (the “Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Website, including any content, functionality, and services offered on or through the Website (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Services.
The Services are intended for individuals who are at least 18 years of age. By using the Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
1. Services Overview
The Ganga Tour specializes in curated travel experiences along the sacred Ganges River in India, including river cruises, cultural tours, spiritual retreats, and adventure excursions. Our Services allow users to:
- Browse tour packages, itineraries, and pricing.
- Book tours, accommodations, and related travel arrangements.
- Access travel guides, blogs, and resources.
- Contact us for custom inquiries.
All bookings are subject to availability, confirmation, and additional terms specific to each tour package.
2. User Accounts
To book Services or access certain features, you may need to create an account (“Account”). You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the confidentiality of your login credentials and notify us immediately of any unauthorized use.
- Be responsible for all activities under your Account.
We reserve the right to suspend or terminate your Account for any reason, including violation of these Terms.
3. Booking and Payments
- Reservation Process: All bookings are provisional until confirmed by us via email or the Website. We reserve the right to refuse or cancel any booking.
- Payments: Payments are processed securely through third-party providers. You agree to pay all fees and charges associated with your booking, including taxes, gratuities, and cancellation fees as applicable.
- Pricing: All prices are quoted in Indian Rupees (INR) or US Dollars (USD) and are subject to change without notice. Prices exclude international flights, visas, insurance, and personal expenses unless specified.
- Cancellations and Refunds: Cancellation policies vary by tour. Refer to the specific tour details for timelines. Refunds, if any, will be processed within 14-30 days and may incur administrative fees. No refunds for no-shows or partial participation.
4. User Conduct and Content
You agree not to:
- Use the Services for any unlawful purpose or in violation of applicable laws.
- Post, upload, or transmit any harmful, defamatory, obscene, or infringing content.
- Interfere with the Services or attempt to gain unauthorized access.
- Impersonate any person or entity.
Any user-generated content (e.g., reviews, photos) you submit grants us a perpetual, royalty-free license to use, modify, and distribute it for promotional purposes.
5. Intellectual Property
The Website and its content (including text, graphics, logos, images, and software) are owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent. Limited personal, non-commercial use is permitted.
6. Third-Party Links and Services
The Services may contain links to third-party websites or services (e.g., payment gateways, travel partners). We are not responsible for their content, privacy practices, or availability. Your use of such third-party services is at your own risk and subject to their terms.
7. Disclaimers
- As-Is Basis: The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including accuracy, completeness, or fitness for a particular purpose.
- Travel Risks: Tours involve inherent risks, including health, safety, and environmental hazards. We recommend comprehensive travel insurance. We are not liable for delays, cancellations due to weather, geopolitical events, or force majeure.
- No Guarantee: We do not guarantee tour availability, outcomes, or experiences.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, even if advised of the possibility. Our total liability shall not exceed the amount paid by you for the specific Service in question.
9. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms, your use of the Services, or infringement of third-party rights.
10. Termination
We may terminate or suspend your access to the Services at any time, without notice, for conduct that we believe violates these Terms or harms our interests.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of India, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Praygraj, Uttar Pradesh, India. You agree to submit to the personal jurisdiction of such courts.
12. Changes to Terms
We may update these Terms at any time by posting the revised version on the Website. Continued use of the Services after changes constitutes acceptance. We will notify you of material changes via email or a Website notice.
13. Privacy
Your use of the Services is also governed by our Privacy Policy, available at https://thegangatour.com/privacy-policy, which explains how we collect, use, and protect your personal information.
14. Contact Us
If you have questions about these Terms, please contact us at:
- Email: info@thegangatour.com
- Address: The Ganga Tour, Prayagraj, Uttar Pradesh, India (specific address to be updated on site).
Thank you for choosing The Ganga Tour. We look forward to helping you explore the majestic Ganges!